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Terms and Conditions

Payment
We gladly accept Visa, MasterCard, American Express, or regular account payments all through PayPal or from your PayPal balance. You are not required to have a PayPal account to purchase from this store, but all shopping card payments are handled through PayPal.

Security
All payments made on the public-folder.com website are encrypted using secure technology and your card details are not retained or visible to us. This shop uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Shipping and delivery
Our shipping costs are calculated based on the destination and weight of the package/product (PF#3 Book: 1,5 kg; PF#3 Edition: 2,5 kg). 

Please note: to avoid heavy damage during transport, the Limited Edition may be shipped disassambled.


Shipping within GERMANY:

- PF#3 Book (alone): 3,00 EUR
- PF#3 Book (with others): free

- PF#3 Edition (alone): free
- PF#3 Edition (with others): free


Shipping within EU (most areas):

- PF#3 Book (alone): 5,00 EUR
- PF#3 Book (with others): free

- PF#3 Edition (alone): 15,00 EUR
- PF#3 Edition (with others): 7,00 EUR

Shipping REST OF WORLD:

- PF#3 Book (alone): 12,00 EUR
- PF#3 Book (with others): 7,50 EUR

- PF#3 Edition (alone): 25,00 EUR
- PF#3 Edition (with others): 15,00 EUR


Orders are processed the same or next business day (excluding holidays). Packages typically arrive within 1-4 days from the date we receive the order. Products will shipped directly from Germany by DHL or HERMES.

Returns/Exchanges
We accept returns for replacement (if possible) and will exchange a product for the following reasons: factory defects, wrong product sent, or other error on our part.
Returns are only accepted for products purchased directly from public-folder.com (this shop).
Returns can be made only if the product are in unused condition. Customers must send an e-mail stating their name and invoice number within 5 days of receiving the product if they are requesting a return and exchange. We will e-mail  instructions on how to return the product. We will pay for the shipment back to us and back to you again.

Privacy
We do not give or sell your personal info to any other company, brand or person.

Service and Help
If you have any sort of enquiries, please feel free to contact us.